Shipping Policy
Shipping Policy
Last Updated: 23.08.24
Domestic Shipping
- Processing Time: Orders are processed within 1-2 business days.
- Shipping Rates: Optional from checkout.
- Delivery Times: Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery.
International Shipping
- Processing Time: Orders are processed within 1-2 business days.
- Shipping Rates: Shipping rates for international orders will be calculated at checkout based on the destination and weight of the package.
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Delivery Times: Delivery times vary by destination. Please note that international orders may take longer due to customs processing and other factors beyond our control. Typical delivery times are as follows:
- Standard International Shipping: 7-21 business days
- Expedited International Shipping: 5-10 business days
Customs, Duties, and Taxes
- All international orders may be subject to customs duties, taxes, and fees upon arrival in the destination country. These charges are the responsibility of the recipient. We recommend checking with your local customs office for more information on potential charges.
Order Tracking
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package online.
Shipping Restrictions
- We currently only ship to NZ and AUS.
- Please ensure that your shipping address is correct and complete to avoid any delivery issues. We are not responsible for orders shipped to incorrect addresses provided by the customer.